Missed calls, lost revenue
A call that goes to voicemail is usually a customer who already dialed the next business on the list.
AI voice agents for local business
We build, tune, and manage a 24/7 receptionist that answers every call, books the job, and emails you a summary, so you never lose another customer to voicemail.
Or dial (628) 338-2860 to talk to the AI receptionist live. It answers as John, the receptionist for a sample company, Coastal Air & Plumbing. Try booking a service, asking a question, or reporting an emergency.
Calls are recorded.
Answers 24/7 · Books appointments · Captures every lead
The problem
Most local businesses lose work not because of bad service, but because the phone rang at the wrong moment.
A call that goes to voicemail is usually a customer who already dialed the next business on the list.
Staff can't greet the person in front of them and answer every ringing line at the same time.
People calling a service business want a fast, helpful response, not a callback hours later.
Evenings and weekends are when many customers call, and that's exactly when no one picks up.
General customer research on response expectations. These are not Wharfline results.
The solution
Wharfline answers every call in a natural voice, around the clock. It understands what the caller needs, answers common questions, collects the right details, transfers to your team where you have one, and books appointments straight into your calendar.
Every call is picked up instantly, day or night, weekends and holidays included.
Callers get booked into the calendar you already use, with the right service and time, so bookings show up where you expect them.
Asks the right questions so you know who's calling and what they need before you follow up.
Answers your hours, pricing, location, and common questions in your business's own words.
Every call it answers is summarized automatically, so nothing slips through the cracks.
See every call, its outcome, and the full transcript in your own secure login.
When a call needs a person, it transfers to the number you set up at onboarding.
Trained on your services, policies, and tone so it sounds like part of your business.
How it works
We map your services, hours, FAQs, and booking rules so the receptionist knows how you work.
We craft a custom script, voice, and call flows, then test it until it handles real calls cleanly.
Calls get answered, booked, and summarized automatically, and we keep tuning it over time.
Who it's for
If your business runs on phone calls and bookings, Wharfline fits right in.
Why it matters
Pricing
Straightforward monthly plans for a receptionist we build, tune, and run for you, sized to how many calls you take.
$599/mo
For the solo operator who can't answer while on the job.
$899/mo
For the growing crew losing calls during the busy season.
$1,299/mo
For multi tech shops with steady call volume.
Every plan is fully managed. We build, tune, and monitor it for you, with a client dashboard so you can see every call whenever you want. There is no setup fee, so the monthly price is all you pay. No long term contract, cancel anytime.
Plans are a starting point. We scope add-ons like email follow ups, missed call recovery, and after hours coverage to your business, and confirm the details on your consultation call. There is no setup fee.
Book an appointmentFAQ
Yes. It books directly into your calendar with the right service and time. The caller gets a confirmation email with links to reschedule or cancel, so they can fix a mistake without calling back. We connect your calendar during onboarding and test a real booking before you go live.
It's built to take a detailed message rather than guess, and to transfer to a person where you have one available. You set the rules, and every call it answers is logged so nothing is lost. We review real calls and tune it continuously, and if something goes wrong, a real person on our team fixes it fast.
Yes, when you have someone for it to reach. We set up transfer to the number you choose at onboarding. If you have nobody available to take calls, it takes a detailed message instead.
Most receptionists go live in about a week once the clock starts. The clock starts when your intake form is complete and your first payment is in, and the exact time depends on how complex your setup is. We map your business, build and test the call flows, then launch.
No. You keep your existing number and forward calls to the receptionist, so your published number never changes.
Completely. It's trained on your services, hours, policies, and tone, and we adjust it anytime you add a service or change something.
Support them. It backs up your team on the calls they can't get to, like overflow, after hours, and weekends, and it can run the line on its own if you don't have a front desk.
It uses a natural, human sounding voice, and most callers just get helped. We're transparent that it's an AI receptionist, and it hands off to a person where you have one available. Call (628) 338-2860 to hear it live.
Book a call
Grab a 30-minute consultation. We'll walk you through how a Wharfline receptionist would handle your calls and what it would cost for your business.
Prefer we reach out?
No problem. Leave your details and we'll get back to you within one business day. Or grab a time above and we'll talk then.
Want to hear it first? Call (628) 338-2860 to talk to the live AI receptionist, or email support@wharfline.com.
No pressure, no obligation. Just a quick look at how it fits.
It answers as John, the receptionist for a sample company, Coastal Air & Plumbing. Try booking a service, asking a question, or reporting an emergency.
Calls are recorded.